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Scr111 Casino Terms & Conditions
1. General terms and eligibility
These Terms & Conditions form an agreement between you and the operator of Scr111 Casino. They apply to the website, mobile services, software, games, account features, promotions and other services made available through the platform. If you do not agree with these terms, you must not use Scr111 Casino.
You must be legally permitted to participate in online gambling in the place where you live and access the service. You are responsible for checking the laws that apply to you before opening an account or using any gambling service. Scr111 Casino may restrict access from locations where online gambling is prohibited, restricted or not supported.
You must be at least the minimum legal gambling age that applies in your jurisdiction. Scr111 Casino may ask for information or documents to confirm your age and identity. An account must be registered in your own name, and you must provide information that is accurate, complete and current. You must update your details if they change.
- You may create and use only one personal account unless Scr111 Casino expressly permits otherwise.
- You must keep your login details confidential and take reasonable steps to prevent other people from accessing your account.
- You must tell Scr111 Casino promptly if you believe your account has been accessed without permission.
- You must not allow another person to use your account, place wagers for you or receive access to your balance.
- You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
You are responsible for activity carried out through your account where you have failed to keep your credentials secure. Scr111 Casino may suspend or close an account where it reasonably considers that these terms, applicable law, security requirements or fair-play standards may have been breached.
Changes to these terms
Scr111 Casino may update these Terms & Conditions from time to time to reflect changes to the service, legal requirements, security practices or business operations. The current version will be made available on the website. Where appropriate, notice may be provided through the website or your account. Your continued use of the service after updated terms are published indicates acceptance of the revised terms. If you do not accept a change, you should stop using the service.
2. Accounts, funds and transactions
You may be required to complete verification before accessing some features, depositing, withdrawing funds or receiving a payment. Verification can include requests for identity, age, address, payment method or source-of-funds information. You must provide genuine and readable information within a reasonable timeframe. Until checks are completed, some account activity may be delayed, limited or unavailable.
Payments must be made using a method held in your name or otherwise authorised for your use. You must not use a payment instrument belonging to another person without permission. Scr111 Casino may reject, reverse or investigate transactions that appear unusual, unauthorised, inaccurate or inconsistent with these terms.
You should check all transaction details before confirming a deposit, withdrawal or other instruction. The availability of payment methods can vary according to location, account status, verification requirements and third-party processing arrangements. A payment provider may apply its own terms, fees or processing rules. Scr111 Casino is not responsible for delays or charges imposed solely by an external provider.
Your account balance may include deposited funds, winnings, promotional credits or other amounts. Promotional credits may be subject to separate conditions, including eligibility rules, wagering requirements, expiry dates, game restrictions, maximum conversion amounts or withdrawal conditions. Those conditions will be presented with the relevant offer and must be read before the offer is accepted.
- You must not deposit funds with the intention of using the service to transfer money to another person.
- You must not attempt to deposit or withdraw funds through deceptive, unauthorised or fraudulent means.
- You should only deposit an amount that you can afford to lose.
- Withdrawals may be subject to account verification, payment checks and any applicable promotional conditions.
- Scr111 Casino may return funds to the original payment method where this is reasonably required for security or compliance purposes.
If an account shows a balance because of an obvious error, technical fault, payment reversal or other mistake, Scr111 Casino may correct the balance and cancel affected transactions. If you receive funds to which you are not entitled, you must not use or withdraw them and should notify Scr111 Casino through the available support channel.
Game results and technical issues
Games are intended to operate in accordance with their displayed rules and approved technical processes. Where a game is interrupted by a system fault, communication problem or other technical event, the relevant transaction may be reviewed. Scr111 Casino may void or correct a wager where a clear malfunction, display error or processing failure has affected the outcome. The result recorded in the platform’s applicable system will generally be used when resolving a transaction, subject to review and any rights available under applicable law.
3. Promotions, conduct and responsible gambling
Promotions, bonuses, competitions and rewards are optional and may have specific terms in addition to these Terms & Conditions. An offer is available only to eligible customers and may be limited by account, location, payment method, game, time or other criteria. You should review the full promotional terms before opting in, depositing or wagering.
Scr111 Casino may refuse, withdraw or amend a promotion where it has been used contrary to its terms, where an account is ineligible, or where activity suggests abuse, manipulation, collusion or other unfair conduct. Unless the relevant offer says otherwise, promotions cannot be transferred, exchanged for cash or combined with another offer. Any expiry or wagering requirement will be determined by the terms shown for that promotion.
- Do not use software, devices or methods designed to interfere with the website or gain an unfair advantage.
- Do not exploit a fault, pricing error, display error or other technical weakness.
- Do not collude with other players or use multiple accounts to manipulate a game or promotion.
- Do not submit false information, impersonate another person or interfere with another customer’s account.
- Do not publish or transmit material that is unlawful, threatening, abusive, discriminatory or harmful.
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a personal budget before you play and do not wager with money needed for everyday expenses. Take regular breaks, avoid gambling when distressed or under the influence of alcohol or drugs, and never chase losses by increasing your stakes.
If gambling is becoming difficult to control, use the responsible gambling tools made available on the website or contact an appropriate support service. You may be able to request account restrictions, deposit controls, time-outs or self-exclusion, depending on the options available to you. A self-exclusion or closure request should be treated seriously, and you must not attempt to avoid a restriction by creating another account.
If you believe a child or another vulnerable person may be accessing your account or device, stop using the service and take steps to secure your account. Use device controls and keep passwords private. Responsible gambling is a shared responsibility, but you remain responsible for your decisions and for following the controls you select.
4. Suspension, privacy, liability and complaints
Scr111 Casino may suspend, restrict or close an account where necessary to protect customers, investigate suspected misconduct, complete verification, comply with legal or regulatory obligations, address payment concerns or maintain the security and integrity of the service. Where permitted, you may be informed of the reason. Any remaining balance will be handled in accordance with applicable law, verification outcomes, transaction history and these terms.
You may request closure of your account through the available account or support process. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, investigations, promotions, disputes or legal compliance. You should resolve or ask about any balance before requesting closure.
Personal information is handled in accordance with the Scr111 Casino Privacy Policy. The privacy policy explains what information may be collected, why it is used, how it may be shared, how it is protected and what choices may be available to you. By using the service, you acknowledge that information may be processed for account administration, identity checks, payments, security, responsible gambling and legal compliance.
The website and its content are provided subject to availability. Scr111 Casino aims to provide an accurate, secure and reliable service but cannot guarantee that the website will always be uninterrupted, error-free or available on every device. To the extent permitted by law, Scr111 Casino is not responsible for loss caused by events outside its reasonable control, failures of communication networks, device problems, third-party services or a customer’s failure to follow these terms.
Nothing in these terms is intended to exclude, restrict or modify any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified. Any limitation of liability applies only to the extent permitted by applicable law. You may have consumer rights that continue to apply regardless of these terms.
Questions and complaints
If you have a question about your account, transaction, game, promotion or these terms, use the support option made available on the Scr111 Casino website. Provide enough information for the matter to be identified, while avoiding the submission of unnecessary sensitive information. Scr111 Casino may review relevant account records, transaction information and communications before responding.
If you are dissatisfied with the outcome, follow the escalation process available through the website. A complaint should be raised as soon as reasonably possible and should explain the issue, the relevant date or transaction and the resolution you are seeking. This process does not limit any rights or remedies available to you under applicable Australian law.
These Terms & Conditions, together with any applicable game, promotion, privacy and responsible gambling information, represent the rules for using Scr111 Casino. If a specific additional term conflicts with a general term, the specific term will apply to the relevant service or offer to the extent permitted by law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate.